1. Acceptance of Terms

By accessing and using Luxnetics.com, you agree to the Terms & Conditions outlined here. If you do not agree, please discontinue use immediately.

2. Eligibility

You must be at least 18 years of age to place an order or use our services.

3. Account Responsibilities

When creating an account, you must:

  • Provide accurate information

  • Maintain confidentiality of your login details

  • Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts engaged in fraud or misuse.

4. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, minor variations may occur due to lighting, screen resolution, and batch differences.

In case of pricing or listing errors, we reserve the right to cancel the order.

5. Orders & Cancellations

Our Right to Cancel Orders

Your order may be cancelled if:

  • The product is out of stock

  • Payment is not successful

  • Information provided is incomplete or suspicious

  • There is suspected fraudulent activity

Your Right to Cancel

Customers may request cancellation before dispatch. Once shipped, cancellations may not be possible.

6. Misuse of COD Orders (Legal Warning)

To protect our logistics partners and ensure fair business practices:

🚫 Placing COD orders “just for fun,” refusing delivery intentionally, or giving fake details is illegal.

Such actions may be treated as:

  • Cheating

  • Intentional loss to business

  • Fraud under applicable laws

We reserve the right to:

  • Block customers permanently

  • Share data with delivery partners for blacklist verification

  • Take legal action to recover shipping, handling, and logistic costs

👉 Please place an order only if you genuinely want the product.

7. Pricing & Payments

All prices listed on the Website are inclusive/exclusive of applicable taxes as displayed.
We reserve the right to change prices without prior notice.

8. Shipping & Delivery

Delivery timelines are estimates. Delays may occur due to:

  • Courier constraints

  • Festivals or high-volume periods

  • Remote location delivery

We are not liable for delays beyond our control.

9. Returns & Refunds

Returns, refunds, and exchanges are governed by our separate Return & Refund Policy, which you should review before placing an order.

10. Intellectual Property

All images, logos, designs, content, and materials on Luxnetics.com are the exclusive property of the brand and cannot be copied or used without written permission.

11. Limitation of Liability

Luxnetics.com is not liable for:

  • Indirect loss

  • Consequential damages

  • Loss due to misuse of products

  • Issues caused by third-party services (couriers, gateways, etc.)

12. Changes to These Terms

We may update our Terms & Conditions at any time. Continued use of the Website constitutes acceptance of the updated terms.

13. Contact Information

For queries regarding these terms, reach out to:
📧 luxneticsclothes@gmail.com