Shipping Policy — Luxnetics.com

At Luxnetics, we prioritize delivering your order safely, securely, and in the best possible time frame. We work with trusted and reputed courier partners across India to ensure smooth and reliable delivery.

We deliver products exactly as displayed on our website. Once an order is delivered, chargebacks or false delivery disputes are not accepted.

1. Delivery Process

A) How does the delivery process work?

Once you place an order:

  1. Your order begins processing immediately.

  2. The product undergoes a strict quality check before dispatch.

  3. The item is securely packed to prevent any transit damage.

  4. It is handed over to our reliable delivery partners.

  5. The courier partner ships the order to your address.

If your delivery location is not serviceable, our team will contact you to offer an alternative or assist with another solution.

2. Estimated Delivery Time

Products Made on Order

Some of our products are manufactured on order to ensure premium craftsmanship.
⏳ Delivery timeline: 15–20 business days

Products Available in Stock

For ready-stock products, the delivery is faster.
⏳ Delivery timeline: 7–10 business days

Please check with our team if you need clarity about whether a specific product is “Made on Order” or “In Stock.”

Possible Delays

In rare cases, delays may occur due to:

  • High order volume

  • Manufacturing dependencies

  • Courier network issues

  • Festivals, weather disruptions, or political situations

We ship orders throughout the week, including weekends and public holidays, to minimize delays.

3. Order Tracking

Yes, you can track your order easily!

Once your order is shipped, you will receive a tracking ID via email or SMS/WhatsApp.
Use the provided link or courier tracking page to check the latest status.

4. Domestic Shipping (India)

A) Do you deliver across India?

✔ Yes, Luxnetics delivers products pan-India.

B) Which locations do you ship to?

We deliver to all serviceable pin codes in India.

C) Are there any shipping charges?

✔ Shipping is free across India.

D) Do you provide Cash on Delivery (COD)?

✔ Yes, COD is available across India for eligible orders.

E) Are there extra charges for COD?

✔ No. There are no additional COD charges.

F) How are orders packaged?

We use high-quality, secure packaging to ensure your product arrives in perfect condition.
We receive extremely minimal complaints regarding damaged items due to packaging.

G) Can I modify the shipping address after placing an order?

  • Address changes are allowed before the order is shipped.

  • Contact us at support@luxnetics.com with your order number.

If the order has already been shipped and you still wish to change the address, the parcel must be rerouted.
A rerouting fee of ₹200 will be applicable.

5. International Shipping

Luxnetics also offers international shipping.

Shipping Charges

Charges depend on:

  • Destination country

  • Parcel weight

  • Courier service used

Customs, Duties & Taxes

All international orders may be subject to local duties and taxes.
These charges are:

  • Determined by the destination country

  • Payable by the customer upon delivery

  • Necessary to release the shipment from customs

Returns & Exchanges (International Orders)

❌ Returns and exchanges are not applicable for international orders.

6. Contact Us

For any shipping-related questions, feel free to reach out:
📧 luxneticsclothes@gmail.com