1. Overview

This Payment Policy outlines the accepted payment methods, processing timelines, and terms applicable to purchases made on Luxnetics.com. By placing an order, you agree to the terms stated below.

2. Accepted Payment Methods

We currently support the following payment options:

Prepaid Payments

  • UPI

  • Debit/Credit Cards

  • Net Banking

  • Wallets

  • EMI (where available)

All prepaid payments are processed securely through trusted payment gateways.

Cash on Delivery (COD)

We offer COD for eligible locations and products.
However, COD must be used responsibly.

3. Important Notice Regarding COD Orders

  • Placing fake, malicious, or frivolous COD orders is considered fraud and may be treated as a punishable offense under applicable laws.

  • We reserve the right to:

    • Cancel suspicious COD orders

    • Block users or addresses associated with repeated fake orders

    • Take legal action to recover losses caused by fraudulent COD behavior

👉 Only place a COD order if you genuinely intend to accept and pay for the product.

4. Payment Confirmation

  • Prepaid orders are confirmed instantly after successful payment.

  • COD orders are confirmed via SMS, WhatsApp, or phone verification when needed.

If verification fails, the order may be cancelled automatically.

5. Failed or Cancelled Transactions

If a prepaid order fails but payment is deducted, the amount is automatically refunded by your bank/payment gateway within 3–7 business days.

6. Security of Payments

All transactions are encrypted and processed through compliant payment gateways. Luxnetics.com does not store your card details or sensitive payment data.

7. Contact for Payment Issues

For payment-related queries:
📧 luxneticsclothes@gmail.com